FAQs

Answers to our frequently asked questions. If your question is not answered here drop us a line at info@athemmusic.co.uk and we will get back to you. 

1. What are your shipping rates?

We offer free UK shipping on orders over £40. For orders under £40 a flat rate of £4 for 1st Class Signed For is charged for the UK. For overseas ordering it is easiest to add products to your basket and the shipping rate will be calculated at checkout. For both UK and international shipping we send parcels tracked. There is a 2kg postage limit for overseas orders so if you are trying to order several scores and get a message saying it cannot be sent to your address please split the order. 2kg will be approximately 6 scores.

2. How soon will my order be dispatched? 

We aim to dispatch orders within two business days, delivery can take 2-4 business days. If you need your order sooner than this please contact us and we will do our best to help. If there is an unexpected delay at our end we will let you know as soon as possible. 

3. Do I get a score and parts included in the price?

Yes our non solo music comes as a score and parts 

4. Are my personal details secure?

Yes, we never sell your details to anyone else and only use them for fulfilling your order or future contact via our email newsletter if you sign up. 

5. Is it safe to buy online?

Yes, we use Shopify hosting, which is fully secure and encrypted and used by millions of businesses around the world. 

6. Will there be taxes to pay?

Sheet music is zero rated for VAT however when shipping abroad we cannot be held liable for any import/customs duties your country imposes. 

7. Can I hear the pieces before buying?

On each product page there are audio files at the top of the product description. These are the electronic score creator files so they give an indication of the music but are no substitute for actual players!

8. Can I filter to find recorder pieces based on number of parts?

Yes! From the main recorder ensemble page click filter, then product type, select the number of parts you require, and this will show relevant pieces.

9. Can I place a trade order?

Yes! Just send a message to info@athemmusic.co.uk and we’ll get back to you with the details for trade orders.

10. Why Athem Music? Did you mean Anthem? 

Athem comes from the Old English word “ǣþm‎” meaning breath. With breath we live, we play music, we sing, and we communicate. It is the underpinning of life, with an energy all its own.